Sports FAQ

We offer our services to many countries worldwide, all of which are listed on our registration page. If you are successfully registered with us, you can be sure that you can play with us.

To place a sports bet on Lotto247, you need to have a valid account with an existing balance.

• Log in to your L247 account
• From the homepage menu, click on ‘Sports’
• On the Sports page, select the sports type you want to bet on
• Under the sports type, select the country you want to bet on
• Under the country you’ve selected, choose which league you want to bet on
• In the league category, select the game or event of your choice, followed by the market
• Your sports ticket made of your selections will appear on the right side in your ‘Betslip’
• Finally, enter your stake amount, then click on ‘PLACE BET’

Yes, on the top left of the Sports page is a Search box where you can enter in terms (such as team names) you are looking for.

Most markets are preset and while we do offer hundreds of betting markets on many types of sport, it is possible that a market you want to bet on is unavailable.

Winnings are automatically added to your player’s account balance once the bet is settled.

An “odd” refers to the amount you could win by correctly predicting the outcome of an event or match.

Odds are the measure of how much you can win by how much you bet.

For example, if odds are at 3 to 1 (or 3.0), you can triple your money if you win that bet. If odds are low (like 1.1), it means that the chances of the bet being won are high and you will win less on a low odd bet (you will just win 0.1 on a bet of 1:1 odds). If odds are high (like 8.5), you will win more if your bet is correct (you will win 8.5 times whatever you bet or 8.5 for every 1 bet).

If the odds you bet on are high, you are likely betting on the ‘underdog’ (the team or person less likely to win) and although the possibility of a win is lower, you will win more.

A ‘stake’ is the money risked or used to place a bet for a possible gain.

To view your bets and transactions:

• Log in to your Lotto247 account
• On the Sports homepage, click on ‘My Bets’ next to the Betslip section on the right to view your placed bets
• Open bets (unsettled and still active) are listed in the ‘Open Bets’ section
• See also under the ‘My Account’ drop-down arrow, select ‘Transaction History’
• Transaction history won’t list full bet details, but does show your transactional activity related to Sports betting
To view your results and transactions:
• Log in to your Lotto247 account
• On the Sports home page, click ‘My Bets’ next to the Betslip section on the right to view your placed bets in the ‘Open Bets’ section
• The ‘Bet History’ section gives a detailed breakdown of all your settled bets with a full breakdown of wins and losses within those bets
• It also provides details of your stakes and payouts which will match the relevant transactions in dated order within your Transaction log

Winnings are automatically added to your wallet after all the selections on your ticket/bet have been settled. If that is not the case, allow up to 24 hours from the settlement of any market in your bet for winnings to be credited.

The minimum amount for a bet is displayed on your Betslip as “Min” and depends on your currency.

Unfortunately, you CANNOT cancel your bets. Please take care when placing bets and do not allow anyone to access your personal betting account.

‘Cashout’ is a feature that allows players to receive an adjusted payout on their bet before the outcome of an event is known. This option will be made available before the ticket or bet is settled and if a bet is eligible for Cashout (not all bets are) this will be clearly visible.

A ‘Payout’ is what you can win on a sports bet along with your stake (unless you use a Sports Bonus to bet with in which case your winnings won’t include the free bonus), and is clearly listed on your Betslip with the calculation of your potential winnings before you place your bet.

If you place your bet with a Sports Bonus, your Payout is displayed as your winnings without your stake.

To view your bets that qualify for Cashout, go to the sports homepage and:

• Click on the ‘My Bets’ section next to the Betslip option
• Select ‘Open Bets’ and under it toggle to the option ‘Show only cash out bets’

Note that Cashout is only available and offered for bets placed with your cash balance and that not all bets are eligible for Cashout. Only those that display a Cashout button after you’ve placed a bet can be cashed out.

The minimum and maximum bet amount depends on your currency and account. You will receive an error message if your betting amount is too low or too high.

The maximum winning amount depends on your currency and account. You will receive an error message ‘Maximum Payout Reached’ if your betting amount is too high.

This could mean the event did not play out or happen due to various reasons (bad weather, player injuries, etc.).

To view your account’s Sports Bonus, log in to your account and next to the deposit button, click on the Balance drop-down arrow to see the make-up of your total balance.

A sports bonus can be used for placing sports bets if the odds are over 1.4 and as long as your ‘Sports Bonus’ balance is equal to or bigger than your stake/bet size.

Your ‘Sports Bonus’ balance can only be used on sports bets (found on the ‘Sports’ tab) where all odds within the bet you place are over 1.4 and your stake/bet size is less than or equal to your balance. You select your bet in the standard manner and, if eligible, your bet will be placed using all or part of your ‘Sports Bonus’ balance. The ‘Stake’ size (Bonus) is deducted from your balance and your potential winnings displayed in your ‘Open Bets’ or ‘Bet History’ tab. If you try to place a bet larger than your ‘Sports Bonus’ balance or at odds of 1.4 or less, the bet will be placed from your ‘Cash’ balance. Remember that even if the combined odds of a ‘Multi-Bet’ are over 1.4, if any portion of your bet has odds of 1.4 or lower, you cannot use your ‘Sports Bonus’ balance for such bets. All odds/sections of the bet placed (even if a Multi-Bet) have to be over 1.4.

If you try to place a bet using your ‘Sports Bonus’ balance at odds of 1.4 or less, your ‘Cash’ balance will be used for that bet and winnings will have the stake added in the calculation. Your bet will not be listed as a ‘Stake/Bonus’ and you will see the potential payout amount will not have your ‘Stake’ amount deducted. If you have a Cash balance available, your bet will be placed and will stand as if you placed that bet using Cash.

No, only bets placed with ‘Cash’ balance are eligible for cashout.

No, you can only use your ‘Sports Bonus’ balance or ‘Cash’ balance for Sports bets. If you have a ‘Sports Bonus’ balance and your bet is placed on odds of over 1.4 and your stake size is less than your ‘Sports Bonus’ balance, your bet will be placed using your ‘Sports Bonus’ and winnings will be paid to you minus the stake. If your ‘Sports Bonus’ balance is smaller than your stake size or you place a bet at odds of 1.4 or under, your bet will be placed using your ‘Cash’ balance and winning bets will be paid out with your stake. If you place a sports bet and you have a ‘Cash’ balance, ‘Bonus’ balance and ‘Sports Bonus’ balance, your bet will be placed using your ‘Sports Bonus’ balance if the stake size is smaller than your ‘Sports Bonus’ balance and your betting odds are greater than 1.4. If your ‘Sports Bonus’ balance is smaller than your stake size or the odds of your bet are 1.4 or less, your bet will be placed using your ‘Cash’ balance. If you don’t have enough ‘Sports Bonus’ or ‘Cash’ balance to place your bet, you will receive the error message that you don’t have enough cash funds in your account to make this bet and you will need to make a deposit to continue betting.

Winnings made on Sports can be used as cash on your account and can be used to place further wagers on any of the games at Lotto247. They can also be withdrawn if they meet the minimum withdrawal criteria.

Reasons could be that you have insufficient funds in which case you must top up your account; odds may have moved while you were placing the bet; or a market has been suspended due to unforeseen events (such as a cancellation). In the case of a bet being voided/cancelled, your stake will be refunded to your account.

If an event is cancelled, then all bets are automatically voided. Depending on the specific event and market, bets may still be valid on postponed events. If one market of a multi-bet is cancelled/voided, the bet will still stand either with one less selection or as a single bet.

A single bet is a bet that you place on a single outcome of an event or match. For example, betting on Arsenal Football Club to win against Brentford Football Club:

A multi-bet is a bet made up of 2 or more selections in one bet. If one selection loses, the whole multi-bet is declared a losing bet. For a multi-bet to be deemed a winner, all selections must win. You can often win more when you place a successful multi-bet, but odds are higher than a single bet (the chances of winning are lower for a multi-bet than a single bet).

If the selection that has been postponed does not replay within 24 hours, that selection will be voided/cancelled, and you will be paid out without that selection in the bet (e.g., your bet becomes a 3-fold).

Yes, odds change as soon as the possible outcome of a bet changes but once your bet is placed, the odds at the time of placement stand. If you place the same bet at a later stage, odds may have changed due to something that could have affected the outcome of a result, though your bets will stand at the quoted rate at the time of placement.

In the ‘My Bets’ section of your Sports section, unsettled bets are listed in the ‘Open Bets’ section and your settled bets with their outcomes are listed in the ‘Bet History’ section.

If you did not find the answer to your question here, kindly contact our caring customer support team for assistance or ask our helpful Bot assistant, Jack.

Paying with us is super easy! Log in and click on the Deposit option, choose one of the payment methods available to add funds to your account balance. Fill out the required information for your payment method, and complete the deposit.

Since Lotto247 is based in Europe, we use Euros as our currency. When purchasing with us, your bank, online wallet or card issuer will convert the Euro amount to your local currency and charge your account accordingly. We hope to add more currencies in the future.

Yes, absolutely! Our commitment to you as a service provider includes everything from entry purchases, to winnings transfers. Small and medium winnings withdrawals usually reach our winners within 2 weeks, whilst large withdrawals take around 4 weeks.

Your Transaction History can always be found in the My Account menu. The My Account menu is featured in the top right corner of the website, when you’re browsing from a laptop or PC.

On a mobile device, you will find the Transaction History in the main menu. The main menu is in the top left, indicated by three horizontal lines.